Cancellation & Refund
Last modified: July 21, 2026
At Malayalam Trolls & Greetings Maker, we are committed to providing a clear and user-friendly experience. This Cancellation and Refund Policy outlines our practices for purchases made through the App using Razorpay or any supported payment method.
1. One-Time Payments
Malayalam Trolls & Greetings Maker offers a one-time payment model for access to premium content such as paid templates and other premium features. This means you are charged only once per purchased item, and there are no recurring or automatic renewals.
2. Simple, One-Time Payments
We believe in keeping things simple. Premium content is available through easy, upfront one-time payments—no subscriptions, no hidden charges, and no automatic renewals. You pay only when you choose to, with full control over your purchases.
3. Refund Policy
All payments made in the App are non-refundable. We encourage you to review the item and its details before making a purchase. As these are digital goods with immediate access to premium content, we do not offer refunds once the payment is completed.
Refunds will not be issued for:
- Accidental purchases
- Change of mind
- Partial usage or dissatisfaction after access is granted
- Incompatibility with your device or internet connectivity
4. Exceptions (In Rare Cases)
Refunds may be considered only under the following conditions:
- You were charged multiple times for the same transaction.
- A technical error occurred during payment resulting in an incomplete service.
If you believe you’re eligible for a refund, contact us within 7 days of the transaction at teamfourbigbrothers@gmail.com, providing your account details and transaction ID. Refunds, if approved, will be processed via Razorpay and may take 5–7 business days to reflect in your account.
5. Dispute Resolution
If you encounter any payment-related issues or have concerns, please contact us before initiating a chargeback or dispute. We will make every effort to resolve the issue promptly.
6. Policy Updates
We may update this Cancellation and Refund Policy periodically to reflect changes in our business model or legal requirements. You will be notified of any significant changes via the app or website.
7. Contact Us
For questions or support, please contact:
- Email: teamfourbigbrothers@gmail.com
- Website: www.trollsandgreetingsmaker.com